End-to-End Domestic Transport Solutions

Samskip transports goods of all sizes and types across Iceland. We provide comprehensive transport services by both road and sea, tailored to our customers’ needs. Our services include general cargo, household removals, full truckloads, container transport, home delivery, and a wide range of customized solutions.

We operate service terminals throughout the country and base our operations on a robust scheduled network for domestic road transport and coastal shipping. With regular departures, we ensure reliable connections between regions throughout the year. Each week, Samskip drivers collectively cover the equivalent of approximately 14 full circuits of the country, reflecting the scale, consistency, and delivery reliability of our services.

Our domestic sales representatives provide expert guidance and detailed information on pricing, quotes, and transport solutions that support our customers’ operations – whether for single shipments or regular transport between regions.

Book a Shipment

Register your domestic shipment online

Your Shipment

Track your shipment by entering your shipment number

Calculate Price

A calculator for estimating shipment volume and transport costs

Get a Transport Quote

Here you can complete a form to request a quote for your domestic transport with Samskip

Domestic Transport Schedules and Nationwide Distribution

Here you can find our domestic transport schedules for urban areas by selecting your departure and destination. You can also view all schedules and timetables for domestic transport below and choose the origin and delivery location to find the most suitable shipping route for each shipment.
Please note that cargo must be received at least two hours before departure.

Domestic Service Locations

Samskip’s domestic customer service team provides information on shipment status and all matters related to domestic transport. Our customers can also access Samskip’s Service Web to track the status of their shipments independently.

Domestic Opening Times

Below are the opening hours of our Domestic service points:

Terminal Operations and Cargo Reception, Reykjavík og Customer Service:
Open Mondays-Thursday: 08:00-16:00 (8 AM-4 PM) and Fridays until 15:00 (3 PM).

Terminal Operations and Cargo Reception, Akureyri and Egilstaðir:
Open Mondays-Thursday: 08:00-16:00 (8 AM-4 PM) and Fridays until 15:00 (3 PM).

Ísheimar and Carport (Hús-B):
Open Mondays-Thursday: 08:00-16:00 (8 AM-4 PM) and Fridays until 15:00 (3 PM).

Tariffs and terms

Effective from 1st of March 2026. Prices include VAT.

1 cubic meter = 350 kg.

Surcharges for Special Handling. The following surcharges apply to the standard tariff:

  • Frozen and chilled goods: 20%
  • Fragile goods: 20%
  • Dangerous goods: 20%
  • Express service surcharge: 20%
  • Bulky or difficult-to-measure goods: Charged at double the actual weight.

Regional Tariffs:

Notes:

  • A service fee of ISK 1,231 (incl. VAT), fuel surcharge, and a charge per transport unit are applied to each waybill.
  • The fuel surcharge is adjusted at the beginning of each month in line with fuel price changes. The fuel surcharge effective from 1st of March 2025 is 25.5%.
  • The charge for each additional transport unit beyond the first is ISK 393 (incl. VAT).
  • Storage fees are applied after four (4) days from the date of arrival: ISK 400 (incl. VAT) per shipment per day.
  • The amendment fee for each reversed/invoiced shipment is ISK 615 (incl. VAT) per shipment.
  • A registration fee of ISK 450 (incl. VAT) applies.
  • This tariff is based on delivery to the above-listed urban areas. Deliveries to rural areas are subject to additional charges in accordance with the rural distribution tariff.
  • Tariffs are adjusted quarterly in line with changes to the composite index: 65% wage index and 35% consumer price index (CPI).

Information on Laws, Insurance, and Terms Applicable to Domestic Shipments

For the calculation of freight charges, one cubic meter is calculated as 350 kg. If the converted weight per cubic meter is below 350 kg, the volume-based calculation applies.

If the consignee wishes to report loss or damage to a shipment, this must be notified within 48 hours of receipt.

The Service Terms and Conditions of the Federation of Trade and Services apply to all services provided by Samskip’s Domestic Division, except for road transport.

Cargo Insurance for Domestic Transport

Samskip Domestic and Sjóvá–Almennar Insurance have entered into an agreement for the benefit of Samskip’s domestic customers.

Under this agreement, all shipments transported by Samskip Domestic are insured. The insurance coverage applies to the value of the goods up to ISK 10,000,000. If the value of a shipment exceeds ISK 10,000,000, it must be insured separately.

Shipments are insured in accordance with Sjóvá’s transport insurance terms and conditions. The price for this insurance coverage is ISK 100 (incl. VAT) and is included as part of the company’s service fee (for transport).

For this additional cost per shipment, the cargo owner receives insurance coverage that exceeds the compensation provided under the applicable road transport legislation.

If customers experience shortages or damage, please review the information below:

Shipment Shortage

A shortage occurs when the quantity stated on the waybill does not match the goods delivered.

A shortage notification must be sent to the shortage coordinator at Samskip’s Domestic Division at tjonogvantanir@samskip.com within 72 hours of the departure of the transport vehicle from the terminal.

Only the carrier can submit a shortage notification. The consignee must therefore report the shortage to the coordinator as soon as possible, and no later than within 72 hours.

Transfer of Responsibility

Responsibility transfers at the following stages:

  • Upon receipt of goods by the Domestic Division – responsibility transfers to Samskip

  • When loading onto the transport vehicle – responsibility transfers to the carrier

  • When unloading at a terminal – responsibility transfers to the receiving terminal

  • Upon final delivery – responsibility transfers to the consignee

The aim is to resolve individual customer cases within 2–5 days and business cases within 1–3 weeks. If a case cannot be resolved, it is classified as a damage claim.

Required Documentation for a Claim

When submitting a claim to Samskip’s Domestic Division using the designated claim form on this website eyðublaði the following documents must be attached:

  • Copy of the waybill
  • Confirmation from a Domestic Division supervisor or terminal manager
  • Copy of the original invoice to the consignee to verify the value of the shipment

Damage Claims

Damage is deemed to have occurred if goods are damaged while being handled by Samskip’s staff or during transport.

If damage occurs, a damage claim form must be completed. The notification must be sent to the damage coordinator at Samskip’s Domestic Division at tjonogvantanir@samskip.com within 72 hours of the departure of the transport vehicle from the terminal.

Only the carrier can submit a damage notification. The consignee must therefore report the damage to the coordinator as soon as possible, and no later than within 72 hours.

Cases relating to unresolved shortages are classified as damage claims after a specified period.

 

Remarks at Delivery

Any damage must be noted at the time of delivery, at all stages of the process:

  • Upon receipt by the Domestic Division
  • During loading onto the transport vehicle
  • During unloading at the terminal
  • Upon final delivery to the consignee

The consignee must report the damage immediately upon delivery by the carrier. The carrier will then prepare a damage report and forward it to Samskip’s Domestic Claims Department.

Samskip reserves the right to appoint a claims surveyor from the insurance company if deemed necessary.

Resolution Timeline

Samskip Domestic Transport aims to resolve all claims as quickly as possible. If it is established that the goods were damaged while in the care of the Domestic Division, the target resolution time is:

  • Individuals: 2–5 days

  • Businesses: 1–3 weeks

Insurance-related cases may take longer.

Required Documentation for a Damage Claim

When submitting a damage claim to Samskip’s Domestic Division using the designated claim form on this website, the following documents must be attached:

  • Copy of the waybill

  • Confirmation from the Domestic Division operations manager or terminal manager

  • Copy of the original invoice to the consignee to verify the value of the shipment

Please note: Compensation is always based on the price paid by the consignee, regardless of discounts or promotions.

Contact – Claims Department

For further information, please contact the Claims Department: tel: 458-8321 or via email: claims@samskip.com.

Logistics Experts

With a modern and well-equipped fleet, Samskip Domestic ensures fast and secure delivery of goods to any location across the country. We strive to remain at the forefront of domestic transport services. Our operations comply with GÁMES requirements, and our staff are trained in the handling and transport of dangerous goods.

In addition, strict road safety standards are applied. Advanced refrigeration and freezing equipment in our vehicles and warehouses ensure that food products arrive fresh at their destination anywhere in the country. We also offer sea transport, which can often be a highly cost-effective solution.

Leave The Distribution To Us

Many retailers and businesses have chosen to entrust us with their domestic distribution. We handle the consolidation of goods, transport them from our warehouse, and distribute them to shops and retail outlets across the country.

Distribution can be scheduled on a regular basis or customized according to orders, for example for grocery stores. We also collect goods from wholesalers and distribute them directly, or transport them to our warehouse on behalf of our customers.

We collect individual shipments and deliver them safely to their final destination, ensuring your goods arrive securely all the way.

Business Services

Samskip’s Domestic Sales Department provides information on all services and solutions available for businesses. In addition to Samskip’s Service Web, our representatives maintain close contact with customers to meet their individual needs.

Get in touch to learn more about the specialized services or end-to-end solutions we can offer for your business.

Dangerous Goods

All domestic shipments containing substances classified as dangerous goods must be accompanied by an ADR declaration form. The sender of the dangerous goods is responsible for submitting the ADR declaration.

The declaration must include details of the goods being transported. The form must also be completed when transporting empty packaging that previously contained dangerous goods and has not been properly cleaned.

ADR is an abbreviation for the European Agreement Concerning the International Carriage of Dangerous Goods by Road.

Domestic Household Moving Services

Samskip offers comprehensive household moving services, whether the move is within Iceland or to and from Iceland. We handle the transport of household goods with professionalism and care, from the sender’s door to the recipient’s door, if required.

Household moving is not just about transporting items—it’s about moving homes and valued possessions. With a strong transport and logistics network, we ensure your belongings arrive safely at the right place, at the right time. Our dedicated team guides customers through every step of the process, ensuring a smooth and seamless move from start to finish.

Household Moving FAQs

Below are some of the most common questions and answers to review regarding household moving.
For further information, contact buslodir@samskip.com or by phone at +354 458-8000.

We begin by providing a transport quote, which requires completing a quote request on our website. Please note that if your household goods are shipped on pallets (loose cargo rather than a full container), you must specify the total volume in cubic meters in the request, as quotes are based on cubic meter measurements.

On our website, you can find a household volume calculator to help you estimate the size of your belongings. As a general guideline, you can also allow for approximately 2 cubic meters per (Euro) pallet (0.8 × 1.2 × 2).

If customers experience shortages or damage, please review the information below:

Shipment Shortage

A shortage occurs when the quantity stated on the waybill does not match the goods delivered.

A shortage notification must be sent to the shortage coordinator at Samskip’s Domestic Division at tjonogvantanir@samskip.com within 72 hours of the departure of the transport vehicle from the terminal.

Only the carrier can submit a shortage notification. The consignee must therefore report the shortage to the coordinator as soon as possible, and no later than within 72 hours.

Responsibility transfers at the following stages:.

    • Upon receipt of goods by the Domestic Division – responsibility transfers to Samskip

    • When loading onto the transport vehicle – responsibility transfers to the carrier

    • When unloading at a terminal – responsibility transfers to the receiving terminal

    • Upon final delivery – responsibility transfers to the consignee

    The target is to resolve individual cases within 2–5 days and business cases within 1–3 weeks. If a case cannot be resolved, it is classified as a damage claim.

When submitting a claim to Samskip’s Domestic Division using the designated claim form on this website, the following documents must be attached:

  • Copy of the waybill
  • Confirmation from a Domestic Division supervisor or terminal manager
  • Copy of the original invoice to the consignee to verify the value of the shipment

Please note: Compensation is always based on the price paid by the consignee, regardless of discounts or promotions.

Damage Claims

Damage is deemed to have occurred if goods are damaged while being handled by Samskip’s staff or during transport.

If damage occurs, a damage claim form, must be completed. Notification must be sent to the damage coordinator at Samskip’s Domestic Division at tjonogvantanir@samskip.com within 72 hours of the departure of the transport vehicle from the terminal.

Only the carrier can submit a damage notification. The consignee must therefore report the damage to the coordinator as soon as possible, and no later than within 72 hours.

Cases relating to unresolved shortages are classified as damage claims after a specified period.

Any damage must be noted at the time of delivery, at all stages of the process:

  • Upon receipt by the Domestic Division

  • During loading onto the transport vehicle

  • During unloading at the terminal

  • Upon final delivery to the consignee

The consignee must report the damage immediately upon delivery by the carrier. The carrier will then prepare a damage report and forward it to Samskip’s Domestic Claims Department.

Samskip reserves the right to appoint a claims surveyor from the insurance company if deemed necessary.

Samskip Domestic Transport aims to resolve all claims as quickly as possible. If it is established that the goods were damaged while in the care of the Domestic Division, the target resolution time is:

  • Individuals: 2–5 days

  • Businesses: 1–3 weeks

Insurance-related cases may take longer.

When submitting a damage claim to Samskip’s Domestic Division using the designated claim form on this website, the following documents must be attached:

  • Copy of the waybill

  • Confirmation from the Domestic Division operations manager or terminal manager

  • Copy of the original invoice to the consignee to verify the value of the shipment

Please note: Compensation is always based on the price paid by the consignee, regardless of discounts or promotions.

If damage occurs to goods, a damage claim form must be completed.

For further information, please contact the Claims Department by phone at458-8321 or by email at claims@samskip.com.

  • Óskar Jensson

    Óskar Jensson

    Sölustjóri Samskipa innanlands / Sales Manager Domestic

    Sölustjóri Samskipa innanlands / Sales Manager Domestic

  • Sverrir Eyjólfsson

    Sverrir Eyjólfsson

    Viðskiptastjóri Innanlands / Key Account Manager

    Viðskiptastjóri Innanlands / Key Account Manager

  • Kristín Ösp Þorleifsdóttir

    Kristín Ösp Þorleifsdóttir

    Þjónustustjóri / Customer Service Manager

    Þjónustustjóri / Customer Service Manager

  • Lára Dís Albertsdóttir

    Lára Dís Albertsdóttir

    Þjónustufulltrúi / Customer Service

    Þjónustufulltrúi / Customer Service

  • Sólveig Sigurðardóttir

    Sólveig Sigurðardóttir

    Þjónustufulltrúi / Customer Service

    Þjónustufulltrúi / Customer Service