1. In addition to these terms, domestic land transport shall be governed by transport agreements between the parties, the provisions of the Land Transport Act No. 40/2010. 40/2010, and Samskip’s transport terms and conditions (for multimodal transport and port-to-port transport), as applicable at any given time.

2. In addition to these terms, sea transport shall be governed by Samskip’s transport terms and conditions (for multimodal transport and port-to-port transport), transport agreements between the parties, and the provisions of the Maritime Act No. 34/1985, as applicable.

3. The General Terms of Service of the Transport Division of SVÞ, (the Confederation of Trade and Services), and other applicable terms in force at any given time, shall apply to all services provided by the carrier to the customer, unless otherwise agreed.

4. By delivering cargo to the carrier and/or completing and submitting a waybill (consignment note/bill of lading), whether in writing or electronically, the customer confirms that they have familiarized themselves with the relevant laws and terms and agree that these laws and the waybill terms shall govern the legal relationship between the parties.

5. The carrier has received from the customer the stated number or quantity of packages, pallets, containers, or other units, appearing to be in good order and condition, which the customer declares to contain the described goods. As the carrier is unable to inspect the contents of such units, the carrier has not verified the accuracy of the information regarding their contents.

6. The sender is responsible for ensuring that the information stated on the waybill and the cargo markings is correct. The sender is liable for any costs or damages arising from incorrect, inaccurate, unclear, or otherwise incomplete information.

7. The sender must ensure that the condition, stowage, and packaging of the goods are such that they can withstand the agreed transport and that the carrier can easily and safely load, transport, and unload the goods.

8. The sender must explicitly inform the carrier and mark the goods accordingly if they require special handling, such as due to fragility, temperature sensitivity, or hazardous properties.

9. The carrier has a lien on the goods for all costs incurred in connection with the transport until such costs have been paid.

10. Under no circumstances shall the carrier be liable for any damage to live animals or damage to goods already loaded in a container when the container is delivered to the carrier for transport, or for damage resulting from the loading and/or unloading of a vehicle, wagon, or container when such loading and/or unloading is carried out by the sender, recipient, or owner of the goods, as applicable.

11. Compensation for damage to or loss of goods shall be determined based on the value of the goods according to the commercial invoice, plus freight charges. However, the carrier shall never be liable to pay compensation exceeding 12.5 SDR per kilogram of damaged goods.

12. In the case of sea transport or multimodal transport, the carrier shall never be liable to pay compensation exceeding the maximum liability limits set out in the Maritime Act No. 34/1985, namely 667 SDR per package or transport unit, or 2 SDR per gross kilogram of damaged or lost goods, whichever is higher, unless the liability limits under the Land Transport Act are lower, in which case the provisions of the Land Transport Act shall apply.

13. Under no circumstances shall the carrier be liable for indirect or consequential loss, damage, costs, or loss of profit. The carrier shall also not be liable for direct, indirect, or consequential loss or damage caused by delays.

14. No interest shall accrue on any claim against the carrier until a court judgment has been rendered.

15. Any disputes arising from transport under contracts, waybills, and the Land Transport terms and conditions, and/or any other disputes between the parties, shall be brought before the Reykjavík District Court (isl. Héraðsdómur Reykjavíkur).

The General Terms of Service of the Confederation of Trade and Services (SVÞ) apply to all services provided by Samskip’s Domestic Division other than land transport.

Cargo Insurance for Domestic Transport

Samskip Domestic and Sjóvá – Almennar Insurance have agreed for the benefit of Samskip’s domestic customers.

Under this agreement, all shipments transported domestically by Samskip are insured. Insurance coverage is based on the value of the cargo, up to ISK 10,000,000. If the value of a shipment exceeds ISK 10,000,000, it must be insured separately.

Shipments are insured in accordance with Sjóvá’s transport insurance terms and conditions. The cost of this insurance coverage is ISK 100 incl. VAT, and the fee is included as part of Samskip’s service charge for transport. For this additional cost per shipment, the cargo owner receives insurance coverage that exceeds the compensation provided under the Land Transport Act.

Quick Links for Claims and forms

Seawaybill · PDF form document

A PDF document to fill out regarding damage or a claim.

Seawaybill · Word form document

A Word document to fill out regarding damage or a claim.

Domestic transport form

Leita eftir bókunarnúmeri og fylla út form vegna tjóns við flutning

Contact Claims Representative

Contact our personel in Claims for further information.